Consulting - REETUS

Consulting

At REETUS, our IT Service Management consultants help organisations to align their IT and Digital services with the business needs in order to deliver consistent service quality with the highest level of value to their internal or external customers and users by focusing on these four key areas:
  • Organisation & People
  • Information & Technology
  • Value Stream & Processes
  • Partners & Suppliers
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We offer organisations an independent external expertise to implement and improve their IT & Digital service management practices and processes.

Get started with a customised solution to conduct a:

  • Gap assessment on the use of ITIL 4 based best practices across organisation.
  • Review of current ITIL processes and practices including KPI, SLA, OLA and Contracts.
  • Process and value streams mapping and alignment to meet business requirements.
  • Identifying areas of improvement with a clear road map for continual improvement to drive business value in any of the following practices.
  • Incident Management
  • Service Request Management
  • Service Desk
  • Service Level Management
  • Change Enablement
  • Problem Management
  • Availability Management
  • Capacity & Performance Management
  • IT Asset Management
  • Monitoring & Event Management
  • Release Management
  • Service Catalogue Management
  • Service Configuration Management
  • Service Continuity Management
  • Service Design
  • Service Validation and Testing

We Are Here To Help – Get In Touch With Us Now!

Countries Covered
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Malaysia
Singapore
Philippines
Indonesia
India
Thailand
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Strategic Partners
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