Techniques to Think Creatively, Sparking New Ideas and Solving Problems

The nature of human problem solving has been studied for the past hundred years by psychologists. The past few decades have seen business take much more of an interests in the processes some individuals apply to identify and implement the solutions to their problems. These processes or methods work for any kind of problem, large or small.

This workshop will offer you an overview of the entire creative problem solving process, it will also describe key problem solving tools that you can use in your day to day life.



  • Managers
  • Assistant Managers
  • Engineers
  • Administrative Staff
  • Office Staff
  • Secretary
  • Sales Professionals
  • Human Resources
  • Sales Executives
  • Anyone keen to Improve on their Creative Problem Solving Skills




KEY BENEFITS OF ATTENDING Techniques to Think Creatively, Sparking New Ideas and Solving Problems:

  • Recognise problems and understand the creative problem solving process
  • Identify types of information to investigate and key questions to ask
  • Ascertain the importance of correctly defining a problem
  • Use four different problem definition tools
  • Write solid problem statements
  • Apply basic brainstorming tools to generate ideas for solutions
  • Successfully utilise idea generating tools, such as brainstorming, brainwriting, mind mapping, morphological matrix and six thinking hats
  • Assess potential solutions against criteria of cost/benefit analysis
  • Perform a final analysis for successful solution selection
  • Be aware of the roles that intuition and fact play in solution selection
  • Understand the need to refine the shortlist and the importance of redefining it
  • Successfully identify the tasks and resources required to implement the solutions
  • Conduct a solutions reality check
  • Conduct post solution implementation checks to celebrate successes and identify improvement




Module 1: Getting Started

  • Workshop Objectives
  • Action Plans


Module 2: The Problem Solving Method

  • What is a Problem?
  • What is a Problem (Exercise)
  • What is Creative Problem Solving?
  • What is Creative Problem Solving? (Exercise)
  • What are the Steps for Creative Problem Solving Process?
  • What are the Steps in the Creative Problem Solving Process? (Exercise)


Module 3: Gathering Information

  • Understanding Types of Information
  • Understanding Types of Information (Exercise)
  • Identifying Key Questions
  • Identifying Key Questions (Exercise)
  • Methods for Information Gathering
  • Methods of Gathering Information (Exercise)


Module 4: Problem Definition

  • Defining the Problem
  • Defining the Problem (Exercise)
  • Determining Where the Problem Originated
  • Determining Where the Problem Originated (Exercise)
  • Defining Present State and Desired States
  • Defining the Present State and the Desired State (Exercise)
  • Stating and Restating the Problem
  • Stating and Restating the Problem (Exercise)
  • Analyzing the Problem
  • Analyzing the Problem (Exercise)
  • Writing the Problem Statement
  • Writing the Problem Statement (Exercise)


Module 5 Getting Prepared to Brainstorming

  • Identifying Mental Blocks
  • Identifying Mental Blocks (Exercise)
  • Removing Mental Blocks
  • Removing Mental Blocks (Exercise)
  • Stimulating Creativity
  • Stimulating Creativity (Exercise)


Module 6: Generating Solutions, Part One

  • Brainstorming Rules (Key to Success)
  • Basic Brainstorming
  • Brainstorming Basics (Exercise)
  • Brainwriting and Mind Mapping
  • Brainwriting and Mind Mapping (Exercise)
  • Brainwriting
  • Mind Mapping


Module 7: Generating Solutions, Part Two

  • The Morphological Matrix
  • The Morphological Matrix (Exercise)
  • The Six Thinking Hats
  • The Six Thinking Hats (Exercise)


Module 8: Analyzing Solutions

  • Developing Criteria
  • Developing Criteria (Exercise)
  • Analyzing Wants and Needs
  • Analyzing Wants and Needs (Exercise)
  • Using Cost/Benefit Analysis
  • Using Cost/Benefit Analysis (Exercise)


Module 9: Selecting a Solution

  • Final Analysis
  • Final Analysis (Exercise)
  • Paired Comparison Analysis
  • Paired Comparison Analysis (Exercise)
  • Analyzing Potential Problems
  • Analyzing Potential Problems (Exercise)


Module 10: Planning Your Next Steps

  • Identifying Tasks
  • Identifying Tasks (Exercise)
  • Identifying Resources
  • Identifying Resources (Exercise)
  • Implementing, Evaluating, and Adapting
  • Implementing, Evaluating, and Adapting (Exercise)


Module 11: Lessons Learned

  • Planning the Follow-Up Meeting
  • Planning the Follow-Up Meeting (Exercise)
  • Celebrating Successes
  • Celebrating Successes (Exercise)
  • Identifying Improvements
  • Identifying Improvements (Exercise)
  • Wrap up
  • Words from the Wise

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